Before you can start the process of mediation, you and the other party in the dispute must choose a mediator to oversee the proceedings and facilitate the discussion. Because people obviously respond differently to different methods and mediators are crucial to working out resolutions, some care will need to be taken when choosing a mediator. Here is an outline of the steps to follow when choosing a qualified mediator.
Deciding your goals for the mediation outcomes will help determine the qualities to look for in your ideal mediator. For example, while more involved mediators can be better suited for some mediation proceedings, others benefit from having a "hands off" mediator who doesn''t actively suggest solutions.
As you try to figure out your goals for the mediation process, ask yourself the following questions:
In cases where time and money are constraints, finding a more aggressive, involved mediator may be the best option, as (s)he is likely to move the proceedings forward towards a resolution.
Once you know what you are looking for in the mediation process and your ideal mediator, start pulling together names of mediators. Ask friends, family and co-workers if they have any recommendations or possible referrals. Similarly, you can search the Internet for directories or organizations of local mediators.
After compiling a list of mediators, do some research to find out more about the skills, qualities, knowledge and experience of each mediator. While some mediators will have resumes and information posted online, you may have to call others and request them to send you pamphlets and resumes for your evaluation process.
As you go through the information for each mediator, take special note of the mediator''s:
Once you review the qualifications of potential mediators, narrow down your candidates and make appointments to meet them. If you have an especially tight schedule and can''t make time to meet mediators in person, give them a call and try to get an initial consultation. If possible, avoid email, as this means of communication won''t tell you as much about the personalities and styles of mediators you are considering.
Choose a mediator with whom you get along and with whom you can work. Being able to communicate with and trust your mediator is key to successfully getting through the mediation process.
After doing all of the above legwork, you will be ready to choose the right mediator for you. The best mediator to preside over your dispute will be one with mediation experience, knowledge and qualities that will help you and the other party identify the main issues and agree upon a suitable resolution to your dispute.
Mediate.com (n.d.). Five Steps to Choosing a Qualified Mediator. Retrieved March 12, 2008 from the mediate.com Web site.